Job Description
Join our award-winning healthcare team as a Front Desk Receptionist with flexible scheduling options! At Grand Oaks Medical Center, we value work-life balance and offer part-time positions with morning, afternoon, or weekend shifts to accommodate your lifestyle. As the first point of contact for our patients, you'll create welcoming experiences while managing administrative operations in a state-of-the-art facility. Enjoy competitive pay, comprehensive benefits, and ongoing professional development in a supportive environment.
Our ideal candidate thrives in dynamic settings and possesses exceptional communication skills. If you're passionate about patient care and seeking a role with schedule flexibility, apply today to become part of New Orleans' premier healthcare community!
Responsibilities
- Manage patient check-in/out processes with efficiency and empathy
- Coordinate multi-specialty appointment scheduling across 15+ departments
- Handle incoming calls and digital communications using HIPAA-compliant systems
- Process insurance verifications and collect co-payments accurately
- Maintain electronic health records (EHR) with 99% data integrity
- Assist with patient registration forms and document management
- Collaborate with clinical staff to optimize patient flow
- Support facility operations through inventory management and supply ordering
Qualifications
- Minimum 2 years medical front desk or customer service experience
- Proficiency in EHR systems (Epic or Cerner preferred)
- Exceptional multitasking abilities with attention to detail
- Strong conflict resolution and de-escalation skills
- Valid Louisiana driver's license and reliable transportation
- Flexible availability for rotating shifts (including weekends)
- Basic medical terminology knowledge
- Ability to stand/walk for extended periods