Job Description
Join our dynamic healthcare team as a Front Desk Receptionist with flexible scheduling options! This role offers work-life balance with adaptable hours while ensuring exceptional patient experiences. You'll be the first point of contact in our modern Baltimore facility, managing administrative tasks with precision and warmth. Enjoy a supportive environment where your organizational skills directly impact patient satisfaction.
Responsibilities
- Manage patient check-in/check-out processes efficiently
- Handle multi-line phone systems and schedule appointments
- Maintain accurate patient records and insurance information
- Coordinate with medical staff for seamless patient flow
- Process payments and manage billing inquiries
- Prepare correspondence and maintain office supplies inventory
Qualifications
- High school diploma or equivalent required
- 1+ years receptionist or customer service experience
- Proficiency in medical scheduling software (Epic preferred)
- Exceptional communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Basic knowledge of HIPAA compliance regulations
- Flexibility to work mornings, evenings, or weekends