Job Description
Are you seeking an exciting opportunity to kickstart your career in a dynamic environment? Horizon Customer Solutions is currently hiring Entry Level Weekend Operations Associates in Columbus, Ohio.
We are looking for motivated individuals who are eager to learn and grow. Our weekend shift offers a unique balance of work and personal time, perfect for students or those looking for part-time work. You will receive comprehensive training and mentorship from industry experts to ensure your success.
Why Choose Us?
- Flexible Schedule: Enjoy your weekdays free while working a rewarding weekend shift.
- No Experience Required: We provide full training to get you up to speed.
- Competitive Pay: Earn a competitive hourly rate starting at $18.00.
- Career Growth: Clear pathways for promotion to team lead and management roles.
Responsibilities
- Assist customers with inquiries regarding products and services via phone and email.
- Resolve basic technical issues and troubleshoot common problems.
- Maintain accurate and up-to-date customer records in our CRM system.
- Collaborate with the weekday team to ensure seamless service transitions.
- Participate in daily morning briefings and training sessions.
- Identify opportunities to improve customer satisfaction and workflow efficiency.
Qualifications
- High School Diploma or GED equivalent is required.
- Must be available to work weekends, specifically Saturday and Sunday.
- Strong verbal and written communication skills.
- Basic computer literacy and typing speed of 35+ WPM.
- A positive attitude and a willingness to learn new technologies.