Job Description
Join our dynamic team at Horizon Solutions UK as an Entry-Level Weekend Shift Customer Specialist! This is your gateway to a rewarding career in customer service with flexible weekend hours. We're seeking enthusiastic individuals with a passion for helping others and a commitment to excellence. Enjoy competitive pay, comprehensive training, and a supportive environment designed to help you grow professionally. Perfect for students, career changers, or anyone seeking weekend flexibility. Apply today and start your journey with us!
Responsibilities
- Provide exceptional customer support via phone, email, and chat channels
- Resolve inquiries and troubleshoot issues efficiently
- Document interactions accurately in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and security protocols
- Continuously expand product knowledge through training modules
- Contribute to weekend team meetings and improvement initiatives
Qualifications
- No prior experience required – full training provided
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Proficient with basic computer applications
- Ability to work independently and as part of a team
- Flexible availability for weekend shifts (Sat/Sun)
- Positive attitude and customer-focused mindset
- Must be eligible to work in the UK