Job Description
Join Big Easy Solutions as an Entry Level Weekend Customer Specialist and launch your career in a dynamic, growth-oriented environment! We're seeking motivated individuals who thrive in fast-paced settings to deliver exceptional service during weekend shifts. Enjoy competitive pay, comprehensive training, and opportunities for advancement while experiencing New Orleans' vibrant culture. Perfect for students or career changers seeking flexible hours without compromising on professional development.
Responsibilities
- Provide outstanding customer support via phone, email, and in-person interactions
- Process transactions accurately using our CRM system
- Resolve client inquiries with empathy and efficiency
- Collaborate with cross-functional teams to ensure seamless service
- Document interactions and maintain detailed records
- Contribute to weekend team goals and KPIs
- Participate in ongoing product knowledge training
Qualifications
- High school diploma or equivalent required
- 0-2 years of customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work independently in a team environment
- Proficiency with basic computer applications
- Flexible schedule availability (weekends required)
- Positive attitude and service-oriented mindset
- Valid Louisiana ID for in-person roles