Job Description
Join our dynamic team at Urban Retail Group as an Entry-Level Weekend Customer Service Specialist! We're seeking enthusiastic individuals who thrive in fast-paced environments and are passionate about delivering exceptional customer experiences. This is your perfect opportunity to launch your career while enjoying flexible weekend schedules in Philadelphia's vibrant retail scene. No experience necessary – we provide comprehensive training to help you succeed!
Why You'll Love Working With Us:
- Competitive hourly pay with weekend shift premiums
- Clear career advancement paths into retail management
- Fun, energetic team culture focused on employee growth
- Comprehensive training program with mentorship opportunities
- Employee discounts on all products and services
Responsibilities
- Deliver outstanding customer service across all touchpoints
- Process transactions accurately using POS systems
- Stock shelves and maintain visual merchandising standards
- Assist with inventory management and stock rotation
- Resolve customer inquiries with professionalism and empathy
- Collaborate with team members to ensure seamless operations
- Adhere to all safety and compliance protocols
Qualifications
- No prior experience required – we train our people!
- High school diploma or equivalent (preferred)
- Strong communication and interpersonal skills
- Basic computer literacy and tech-savviness
- Ability to stand/walk for extended periods
- Positive attitude and team-oriented mindset
- Reliability and punctuality for weekend shifts
- Philadelphia residency preferred (local candidates encouraged)