Job Description
Join Memphis Community Solutions as an Entry-Level Weekend Customer Service Specialist and kickstart your career in a dynamic, people-focused environment! We're seeking motivated individuals to deliver exceptional service during weekend shifts while supporting our mission to enhance community well-being. This role offers flexible scheduling, comprehensive training, and growth opportunities within a supportive team.
As a key frontline team member, you'll be the face of our organization, ensuring every interaction leaves a positive impression. Perfect for students or career changers seeking weekend flexibility, this position combines meaningful customer engagement with skill development in communication, problem-solving, and operations.
Responsibilities
- Greet and assist customers with inquiries, transactions, and product information
- Process payments accurately using POS systems while maintaining financial integrity
- Resolve customer concerns promptly and escalate complex issues appropriately
- Maintain organized and visually appealing store environments
- Collaborate with weekend team members to ensure seamless operations
- Adhere to safety protocols and company standards at all times
- Support inventory management and stock replenishment activities
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work weekends and holidays reliably
- Basic math proficiency for transaction handling
- Positive attitude and problem-solving mindset
- Willingness to learn and adapt to new systems
- Must pass standard background check