Job Description
Join our dynamic team at Urban Retail Partners as an Entry-Level Weekend Customer Service Associate! Perfect for students, career changers, or those seeking weekend flexibility. We're looking for energetic individuals to deliver exceptional customer experiences during our busiest weekend hours. This role offers competitive pay, comprehensive training, and opportunities for growth within our Boston-based retail organization.
Why You'll Love Working With Us:
- Weekend schedule (Saturday/Sunday 8AM-4PM)
- Comprehensive onboarding and paid training
- Employee discount program
- Collaborative team environment
- Clear advancement path to full-time roles
Responsibilities
- Provide exceptional in-store customer service and support
- Process transactions accurately and efficiently using POS systems
- Assist with inventory management and stock replenishment
- Resolve customer inquiries and escalate complex issues appropriately
- Maintain clean and organized sales floor appearance
- Collaborate with weekend team to achieve daily sales targets
- Participate in product knowledge training sessions
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred but not required
- Availability to work weekends (Saturday/Sunday 8AM-4PM)
- Basic computer literacy and comfort with POS systems
- Strong communication and interpersonal skills
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and problem-solving mindset