Job Description
Join our dynamic team as an Entry-Level Weekend Customer Service Associate at Urban Retail Solutions! We're seeking energetic individuals to deliver exceptional service during our busiest weekend hours. Perfect for students and career starters seeking flexible schedules with growth potential. Enjoy a supportive environment, competitive pay, and the opportunity to develop valuable retail skills while serving Chicago's vibrant community.
Responsibilities
- Provide exceptional in-person and phone customer service with a warm, professional demeanor
- Process transactions accurately using POS systems and handle cash operations
- Assist customers with product inquiries, returns, and inventory management
- Maintain clean, organized sales floor and display areas according to brand standards
- Collaborate with weekend team to ensure seamless store operations and customer flow
- Participate in inventory counts and stock replenishment activities
- Contribute to weekend sales goals through upselling and product knowledge
Qualifications
- High school diploma or equivalent (current students welcome)
- Previous customer service or retail experience preferred but not required
- Strong communication skills with ability to engage diverse customer groups
- Basic math proficiency for transaction handling
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Flexibility to work weekends (Saturday/Sunday) with potential holiday shifts
- Reliable transportation and punctuality for weekend shifts
- Positive attitude with problem-solving mindset