Job Description
Join Urban Retail Group as an Entry-Level Weekend Customer Service Associate and kickstart your career in a dynamic retail environment! We're seeking energetic, customer-focused individuals to deliver exceptional experiences during our peak weekend hours. This flexible role offers competitive pay, growth opportunities, and a vibrant team culture in the heart of Los Angeles. Perfect for students, career changers, or anyone seeking weekend work-life balance.
As a weekend associate, you'll be the face of our brand, creating memorable interactions while supporting store operations. We provide comprehensive training and a supportive atmosphere where your contributions are valued. If you're passionate about service and ready to grow with us, apply today!
Responsibilities
- Deliver outstanding customer service through in-person interactions and digital channels
- Process transactions accurately using POS systems and handle cash/credit payments
- Assist with inventory management, including stock replenishment and cycle counts
- Maintain store presentation standards through visual merchandising and cleanliness
- Resolve customer inquiries and escalations with professionalism and empathy
- Collaborate with weekend team to achieve daily sales and service goals
- Participate in store opening/closing procedures and security protocols
Qualifications
- No prior experience required - we train motivated candidates!
- Availability to work weekends (Saturday/Sunday) and some holidays
- Strong communication skills and approachable demeanor
- Basic math proficiency for transaction processing
- Ability to stand for extended periods and lift up to 25 lbs
- Reliable transportation to our LA location
- High school diploma or equivalent (currently enrolled students welcome)
- Positive attitude and willingness to learn new systems