Job Description
Launch your career in Detroit with our comprehensive paid training program! We're seeking motivated individuals with no prior experience to join our team in the growing customer service sector. Our 8-week training curriculum covers essential skills, industry certifications, and hands-on mentorship. Enjoy competitive pay, full benefits, and clear advancement pathways. Join over 500 Detroit professionals who started with us and built successful careers.
Responsibilities
- Complete comprehensive training modules covering customer service protocols and industry tools
- Master CRM software and communication systems during supervised practice sessions
- Develop conflict resolution and problem-solving techniques through role-playing exercises
- Collaborate in team projects to simulate real-world client scenarios
- Meet performance benchmarks during training period and transition to client-facing role
- Participate in weekly feedback sessions with trainers to refine skills
- Contribute to continuous improvement initiatives during training phase
Qualifications
- High school diploma or equivalent (GED accepted)
- No prior experience required – we train from the ground up
- Strong communication and interpersonal skills
- Basic computer literacy and willingness to learn new software
- Reliable transportation to downtown Detroit training facility
- Positive attitude and commitment to professional growth
- Ability to work flexible hours including occasional weekends
- Pass background check and drug screening (post-training)