Job Description
Are you looking for part-time remote jobs in Portland OR with no experience required? TechHorizon Solutions is currently hiring enthusiastic and reliable individuals to join our growing team as Entry-Level Customer Support Representatives. We are a leading US-based company dedicated to providing exceptional service, and we are specifically looking for candidates based in the United States who are eager to start their professional journey from home.
This is a fantastic opportunity for students, stay-at-home parents, or anyone seeking a flexible work-life balance. We provide comprehensive paid training, so no prior experience is necessary—just a willingness to learn and a positive attitude!
Responsibilities
- Provide top-tier customer service via chat, email, and phone support for our diverse client base.
- Assist customers with product inquiries, troubleshooting, and account management.
- Document all customer interactions and feedback accurately in our CRM system.
- Learn and utilize our internal software tools and knowledge base effectively.
- Maintain a professional, empathetic, and solution-oriented demeanor in every interaction.
- Collaborate with the support team to resolve complex issues and improve processes.
- Adhere to company policies and quality assurance standards.
Qualifications
- No prior experience required. We provide full paid training to get you up to speed.
- Must have a stable high-speed internet connection and a quiet workspace.
- Basic computer skills and proficiency with web browsers and Microsoft Office.
- Strong written and verbal communication skills in English.
- Self-motivated with the ability to work independently and meet deadlines.
- Reliable access to a computer and smartphone (if applicable to role).