Job Description
Launch your career with paid training as an Entry Level Part-Time Customer Service Specialist! Join our dynamic team in Louisville, KY with remote work options and gain valuable industry skills while earning. We provide comprehensive training programs designed to transform motivated individuals into confident professionals.
This role offers flexible scheduling (20-25 hours/week) and includes:
- 4-week paid training program
- Industry certification opportunities
- Career advancement pathways
- Hybrid work environment
Perfect for students, career changers, or those seeking flexible income. Apply today and start your journey to professional growth!
Responsibilities
- Complete paid training modules covering customer service protocols, CRM systems, and communication techniques
- Handle customer inquiries via phone, email, and virtual chat with professionalism and empathy
- Document interactions accurately in company databases while maintaining data security standards
- Collaborate with team members using digital collaboration tools
- Meet performance metrics for response time and customer satisfaction
- Participate in weekly skill-building workshops
- Adhere to company policies and remote work guidelines
Qualifications
- High school diploma or equivalent (students encouraged to apply)
- No prior experience required – we provide comprehensive training
- Strong written and verbal communication skills
- Basic computer proficiency (email, internet, MS Office)
- Reliable internet connection for remote work
- Ability to work independently with minimal supervision
- Positive attitude and eagerness to learn new skills
- Available to attend in-person training sessions in Louisville