Job Description
Join our award-winning team at Memphis Community Solutions as an Entry Level Part-Time Customer Service Specialist! We're seeking motivated individuals with no prior experience to deliver exceptional service to our growing client base. This flexible position offers comprehensive training and career advancement opportunities in a supportive environment. Perfect for students, career changers, or anyone seeking part-time work with growth potential. Enjoy competitive pay, weekly schedules, and a vibrant workplace culture in the heart of Memphis.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions and maintain accurate client records using our CRM system
- Collaborate with team members to resolve service issues and improve client satisfaction
- Participate in ongoing training sessions to enhance product knowledge and service skills
- Support community outreach initiatives and represent our brand positively
- Adhere to company policies and maintain confidentiality of client information
- Contribute to a positive team environment through open communication
Qualifications
- No prior experience required – we provide comprehensive paid training
- High school diploma or equivalent (current students welcome)
- Strong communication skills and approachable demeanor
- Basic computer proficiency with willingness to learn new systems
- Ability to work flexible shifts including evenings and weekends
- Reliable transportation to our downtown Memphis location
- Positive attitude and commitment to exceptional service
- Ability to stand for extended periods during in-person shifts