Job Description
Are you looking to kickstart your career in a dynamic, fast-paced environment? We are seeking a motivated Entry Level Part Time Customer Service Specialist to join our growing team in Charlotte, NC. As a leader in digital solutions, we offer a supportive atmosphere where no experience is necessary—just a drive to learn and excel.
Why Join Us?
- Flexible part-time schedule to balance work and life.
- Competitive pay starting at $18.00/hr.
- Comprehensive training program for career growth.
- Modern, remote-friendly work culture.
Take the first step towards a rewarding career with Charlotte Digital Solutions today.
Responsibilities
- Interact with customers via phone, email, and live chat to resolve inquiries and provide exceptional service.
- Process orders, returns, and exchanges accurately and efficiently.
- Maintain detailed customer records and update the CRM system regularly.
- Collaborate with the sales and support teams to identify trends and improve service protocols.
- Assist in training new hires and mentoring junior staff members.
- Conduct market research to stay updated on industry standards.
Qualifications
- High School Diploma or GED required; college students welcome to apply.
- Strong verbal and written communication skills.
- Basic computer proficiency and familiarity with Microsoft Office Suite.
- Reliable internet connection for remote work capabilities.
- A positive attitude and willingness to learn new technologies.
- Ability to work evenings and weekends as required.