Job Description
Join our dynamic team as an Entry Level Part-Time Customer Service Specialist! We're hiring immediately for motivated individuals ready to start tomorrow. This is your opportunity to launch your career in a supportive environment with flexible scheduling. No experience necessary – we provide comprehensive training. Enjoy competitive pay, growth opportunities, and a vibrant workplace culture. Apply now and begin your professional journey!
Responsibilities
- Handle inbound customer inquiries via phone, email, and live chat
- Resolve product/service issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to escalate complex cases
- Meet daily performance metrics and quality standards
- Contribute to process improvement initiatives
- Maintain up-to-date knowledge of company offerings
Qualifications
- High school diploma or equivalent
- Strong verbal/written communication skills
- Basic computer proficiency (MS Office, CRM tools)
- Ability to multitask in fast-paced settings
- Positive attitude and customer-first mindset
- Reliable transportation to Atlanta location
- Flexible availability (evenings/weekends required)