Job Description
Join Atlanta's fastest-growing customer service team as an Entry Level Part-Time Specialist! We're seeking enthusiastic individuals to deliver exceptional experiences while launching their careers in a dynamic, supportive environment. No prior experience required—just your positive attitude and willingness to learn. Enjoy flexible scheduling, competitive pay, and opportunities for growth within our Atlanta headquarters.
Our ideal candidates thrive in fast-paced settings and value teamwork. This role offers hands-on training in communication tools, problem-solving techniques, and CRM systems. Perfect for students or career-changers seeking a rewarding part-time position in the heart of Atlanta.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Document interactions accurately in our CRM system while maintaining data integrity
- Collaborate with team members to resolve complex customer issues efficiently
- Participate in ongoing training to enhance product knowledge and service skills
- Support cross-functional projects including customer feedback analysis and process improvement
- Adhere to company policies and regulatory compliance standards
- Contribute to a positive team culture through active participation in daily huddles
Qualifications
- High school diploma or equivalent (students welcome to apply)
- Basic computer literacy with ability to learn new software quickly
- Strong verbal communication skills and clear phone etiquette
- Ability to multitask in a fast-paced environment
- Customer-focused mindset with patience and problem-solving aptitude
- Reliable internet access for remote work components
- Flexibility to work evenings and weekends (15-25 hours/week)