Job Description
Launch your tech career with our comprehensive paid training program! Tampa Tech Solutions is seeking motivated entry-level candidates to join our IT Support team. No prior experience required – we provide everything you need to succeed. Enjoy hands-on training in networking, cybersecurity, and cloud technologies while working alongside industry experts. Our collaborative culture fosters growth, and we offer competitive benefits including health insurance, 401(k) matching, and professional development opportunities. Transform your passion for technology into a stable career in one of Florida's fastest-growing tech hubs.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Document technical issues and resolutions using ticketing systems
- Assist with cybersecurity best practices implementation
- Collaborate with senior technicians on complex troubleshooting
- Participate in ongoing training modules to enhance technical skills
- Support internal IT infrastructure including servers and cloud services
Qualifications
- High school diploma or equivalent (college preferred)
- Strong problem-solving and analytical abilities
- Excellent communication and customer service skills
- Basic familiarity with Windows/macOS operating systems
- Willingness to obtain industry certifications (CompTIA A+, etc.)
- Ability to work independently and in team environments
- Valid driver's license and reliable transportation
- Pass background and drug screening