Job Description
Join Omaha's fastest-growing tech firm as an Entry-Level IT Support Specialist! We're urgently hiring passionate tech enthusiasts to deliver exceptional support to our clients. This is your gateway to a thriving career in IT with competitive pay, comprehensive benefits, and rapid advancement opportunities. No experience? No problem—we provide hands-on training and mentorship. Apply today and start your tech journey in the heart of Omaha!
Responsibilities
- Provide first-level technical support via phone, email, and remote assistance
- Install, configure, and troubleshoot hardware/software systems
- Document technical issues and resolutions in ticketing systems
- Collaborate with senior engineers on complex infrastructure projects
- Conduct cybersecurity awareness training for end-users
- Assist with network monitoring and maintenance tasks
- Support office technology setups and upgrades
Qualifications
- High school diploma or equivalent; relevant certifications a plus
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Customer service experience preferred
- Valid driver's license with reliable transportation
- Must pass background check and drug screening
- Willingness to obtain CompTIA A+ certification within 6 months