Job Description
Join our award-winning IT team as an Entry-Level Support Specialist! We provide comprehensive paid training to launch your career in technology. No prior experience required – just your passion for problem-solving and teamwork. Work in our modern Arlington office supporting Fortune 500 clients while growing your skills in networking, security, and cloud technologies. Our 6-month mentorship program ensures you're job-ready with industry certifications.
What We Offer:
- 6-week paid intensive training program
- Mentorship from senior engineersFull benefits package (day 1!)
- Tuition reimbursement for certifications
- Clear career advancement path
Responsibilities
- Install and configure hardware/software systems
- Troubleshoot network and security issues
- Provide remote and in-person technical support
- Document procedures and create knowledge base articles
- Collaborate with cross-functional teams
- Participate in ongoing training modules
- Support Windows/macOS environments
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic computer literacy skills
- Strong problem-solving abilities
- Excellent communication skills
- Willingness to learn new technologies
- Customer service mindset
- Ability to work in fast-paced environment
- Valid driver's license (for occasional client visits)