Job Description
Launch your tech career with TechGrow Solutions – a Denver-based leader in IT services! We're hiring motivated individuals for our fully remote Entry-Level IT Support Specialist positions. No experience required – we provide comprehensive paid training to transform you into a tech professional. This is your chance to join a supportive team and start tomorrow in a high-growth industry.
What Makes This Role Exceptional:
- Full-time remote work with flexible hours
- 6-week intensive paid training program
- Career advancement opportunities to senior roles
- Comprehensive benefits package including health insurance
- Collaborative culture with mentorship from senior engineers
We're looking for passionate problem-solvers who want to build a future in technology. If you're ready to learn and grow, apply now!
Responsibilities
- Provide remote technical support to clients via phone, email, and chat
- Diagnose and resolve hardware/software/network issues
- Install, configure, and maintain computer systems and software
- Document all troubleshooting steps and solutions
- Collaborate with senior team members on complex issues
- Complete certification modules during training period
- Participate in weekly skill-building workshops
Qualifications
- High school diploma or equivalent (degree preferred)
- Strong problem-solving and analytical abilities
- Basic computer literacy (Windows/Mac OS)
- Excellent communication and customer service skills
- Self-motivated with ability to learn independently
- Comfortable working in remote team environment
- Passion for technology and continuous learning