Job Description
Launch your career in technology with our comprehensive paid training program! TechForward Solutions Inc. is seeking motivated Entry-Level IT Support Specialists in Illinois. No prior experience required – we provide all the training you need to succeed in this high-demand field. Join our collaborative team and gain hands-on experience with networking, security, and cloud technologies while receiving competitive compensation and growth opportunities.
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide technical support to internal staff via phone and ticketing systems
- Document IT procedures and create knowledge base articles
- Assist with network monitoring and basic security protocols
- Collaborate with senior engineers on infrastructure projects
- Participate in weekly training sessions and skill development workshops
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and critical thinking abilities
- Excellent written and verbal communication skills
- Ability to work independently and in team environments
- Willingness to learn new technologies and adapt to changing systems
- Valid driver's license (required for occasional site visits)