Job Description
Are you ready to launch your career in the booming tech industry?
Charlotte Digital Systems is seeking ambitious, tech-savvy individuals to join our growing IT team. We provide a comprehensive paid training program and a culture of mentorship. If you have a passion for technology and a drive to learn, we want to hear from you.
Why Join Our Team?
- Immediate Start Available
- On-the-job paid training and certification support
- Career growth opportunities in a stable industry
- Modern office environment with flexible perks
Responsibilities
- Provide Tier 1 technical support to employees and clients via phone, email, and in-person.
- Diagnose and resolve hardware and software issues in a timely and professional manner.
- Assist with network setup, configuration, and troubleshooting for new hardware.
- Perform regular maintenance on computer systems, printers, and peripherals.
- Document technical issues and resolutions in the internal helpdesk ticketing system.
- Collaborate with senior IT staff to implement software updates and security patches.
Qualifications
- High School Diploma or GED required.
- Basic computer literacy and familiarity with Windows operating systems.
- Strong problem-solving skills and logical thinking.
- Excellent written and verbal communication skills.
- Ability to work well in a fast-paced, team-oriented environment.
- Willingness to obtain relevant IT certifications (company sponsored).