Job Description
Launch your tech career tomorrow with TechStart Philly! We're seeking passionate Entry-Level IT Support Specialists to join our dynamic team in Philadelphia. No prior experience required – we provide comprehensive training to transform your enthusiasm into professional expertise. Enjoy competitive compensation, flexible work arrangements, and opportunities for rapid growth in one of America's fastest-growing tech hubs. Apply today and start your journey toward a rewarding career in information technology!
Responsibilities
- Provide first-level technical support for hardware/software issues via phone, email, and in-person
- Install, configure, and troubleshoot desktop/laptop systems and peripherals
- Assist with network connectivity and security protocols implementation
- Document technical issues and maintain accurate service records
- Collaborate with senior IT staff on system upgrades and maintenance
- Train end-users on new technologies and best practices
- Participate in cross-departmental IT projects and initiatives
Qualifications
- High school diploma or equivalent; relevant certifications a plus
- Basic understanding of Windows/macOS operating systems
- Strong problem-solving and customer service skills
- Ability to learn technical concepts quickly
- Excellent written and verbal communication abilities
- Valid driver's license and reliable transportation
- Must be available to start within 48 hours of offer
- Philadelphia residency preferred (local candidates encouraged)