Job Description
We are seeking a motivated Entry Level IT Support Specialist to join our growing team in Phoenix, AZ. If you are looking to kickstart your career in Information Technology and want to work with cutting-edge technology, we want to hear from you.
At Apex Systems, we value innovation and mentorship. We provide on-the-job training to ensure our team members are well-equipped to handle the challenges of modern IT environments. Join us and become part of a dynamic culture that encourages growth and excellence.
Responsibilities
- Troubleshoot and resolve hardware and software issues for end-users.
- Assist in the installation, configuration, and maintenance of computer systems and networks.
- Monitor network performance and ensure system security.
- Provide tier-1 technical support via phone, email, and in-person.
- Perform routine hardware upgrades and asset management tasks.
- Document technical procedures and incident reports.
Qualifications
- Associate degree in Computer Science, IT, or related field (or equivalent experience).
- Basic knowledge of Windows and Linux operating systems.
- Strong problem-solving skills and logical reasoning abilities.
- Excellent verbal and written communication skills.
- High school diploma or GED required.
- Eagerness to learn new technologies and adapt to changing environments.