Job Description
Launch your IT career with Nevada Tech Solutions! We're seeking passionate entry-level professionals to join our dynamic Las Vegas team. As an IT Support Specialist, you'll be the backbone of our operations, providing critical technical assistance to our clients while gaining hands-on experience in networking, security, and system administration. Our collaborative environment offers mentorship programs and growth opportunities for dedicated team members. If you're eager to learn and grow in the heart of Nevada's tech hub, apply today!
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Assist with cybersecurity protocols and data protection measures
- Document technical issues and maintain knowledge base articles
- Collaborate with senior IT staff on system upgrades and projects
- Train end-users on new technologies and best practices
- Monitor system performance and troubleshoot network connectivity problems
Qualifications
- Associate degree in IT or related field (or equivalent experience)
- Basic understanding of Windows/Linux operating systems
- Familiarity with network fundamentals (TCP/IP, DNS, DHCP)
- Strong problem-solving and customer service skills
- CompTIA A+ or similar certification preferred
- Ability to lift 30 lbs and work in various environments
- Valid Nevada driver's license for occasional site visits
- Must pass background check and drug screening