Job Description
Join our dynamic team as an Entry Level IT Support Specialist and kickstart your career in technology! TechSolutions Inc. is a rapidly growing Mesa-based tech firm seeking motivated individuals to provide exceptional technical support to our clients. This role offers comprehensive training and clear growth paths within our organization. If you're passionate about technology and thrive in collaborative environments, apply now to become part of our innovative team!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and maintain computer systems and peripherals
- Document all IT support activities in our ticketing system
- Collaborate with senior technicians to resolve complex issues
- Assist with cybersecurity best practices implementation
- Conduct routine system maintenance and updates
- Train end-users on new technologies and procedures
Qualifications
- High school diploma or equivalent required; Associate's degree preferred
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Customer service experience with technical aptitude
- CompTIA A+ certification or similar is a plus