Job Description
Join our dynamic IT team in Columbus, OH and launch your tech career! We're seeking motivated entry-level professionals to support our growing digital infrastructure. No prior experience required—just passion for technology and eagerness to learn. Enjoy competitive benefits, mentorship from industry experts, and opportunities for rapid growth within a forward-thinking organization.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Assist with network monitoring and system maintenance
- Document IT procedures and create knowledge base articles
- Install/configure workstations and peripherals
- Collaborate with senior IT staff on infrastructure projects
- Support cybersecurity protocols and best practices
- Manage helpdesk ticketing system
Qualifications
- High school diploma or equivalent (Bachelor's preferred)
- Basic understanding of Windows/macOS/Linux systems
- Fundamental networking concepts knowledge
- Excellent problem-solving and communication skills
- CompTIA A+ certification (or willingness to obtain)
- Ability to lift 25lbs and work flexible hours
- Valid driver's license for occasional site visits