Job Description
Launch your career in New Orleans' vibrant hospitality industry! Grand Hotel Group is seeking enthusiastic Entry-Level Hospitality Associates to join our award-winning team. No experience required – we provide comprehensive training and growth opportunities for motivated individuals ready to deliver exceptional guest experiences. Work in the heart of the French Quarter with competitive pay, benefits, and a supportive team environment.
Responsibilities
- Provide warm, professional guest check-in/check-out services
- Assist with luggage handling and room preparation
- Answer guest inquiries about local attractions and services
- Process payments and manage cash handling procedures
- Maintain clean, organized lobby and public areas
- Collaborate with housekeeping and maintenance teams
- Resolve guest concerns promptly and diplomatically
- Participate in daily team briefings and training sessions
Qualifications
- High school diploma or equivalent (required)
- Outstanding communication and interpersonal skills
- Positive attitude and strong work ethic
- Ability to stand/walk for extended periods
- Basic computer literacy (MS Office preferred)
- Flexibility to work weekends, evenings, and holidays
- Customer service mindset and problem-solving ability
- Willingness to learn new systems and procedures