Job Description
Join PayNow Solutions, Louisville's fastest-growing fintech company, and launch your career with our revolutionary daily pay program! We're seeking motivated Entry-Level Financial Specialists to help transform how people access their earnings. No experience necessary – we provide comprehensive paid training to set you up for success. Enjoy immediate financial flexibility with same-day pay while building long-term skills in customer service, financial technology, and client relations. Our modern downtown office offers a collaborative environment with growth opportunities into management and specialist roles. Benefits include:
- Daily pay option (no more waiting for payday!)
- 4 weeks of paid training
- Health/dental/vision insurance
- 401(k) with company match
- Paid time off
Responsibilities
- Process daily payment requests and verify client eligibility
- Provide exceptional customer support via phone and chat
- Train clients on digital payment platforms and mobile apps
- Maintain accurate transaction records in CRM systems
- Collaborate with compliance team to ensure regulatory adherence
- Participate in ongoing product training and process improvements
- Meet daily performance metrics while maintaining quality standards
Qualifications
- High school diploma or equivalent required
- Strong attention to detail and accuracy
- Basic computer proficiency (MS Office, web navigation)
- Excellent verbal communication skills
- Ability to work in a fast-paced environment
- Customer service mindset (prior experience a plus)
- Reliable transportation to downtown Louisville office
- Must pass background check and drug screen