Job Description
Join FlexPay Solutions Inc. and transform your career with our revolutionary daily pay program! We're seeking motivated Entry-Level Customer Support Specialists to deliver exceptional service while enjoying immediate financial flexibility. No more waiting for payday—earn daily for your hard work in a dynamic Austin tech environment. Our inclusive culture offers comprehensive training, career advancement paths, and the opportunity to work with industry leaders. Perfect for recent graduates or career changers seeking stability with modern payment solutions.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with exceptional professionalism
- Resolve technical issues using our proprietary support systems
- Document interactions accurately in CRM platforms
- Collaborate with team members to resolve complex cases
- Meet daily performance metrics while maintaining service quality
- Participate in ongoing training programs
- Identify process improvement opportunities
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic computer literacy and typing skills (30+ WPM)
- Strong verbal communication abilities
- Customer service experience (internships/volunteer accepted)
- Ability to work flexible shifts including evenings
- Proficiency with Microsoft Office Suite
- Valid social security number for daily pay setup
- Pass background check and drug screening