Job Description
Join our dynamic team as an Entry Level Customer Support Specialist in Charlotte, NC! No prior experience required - we provide comprehensive training. Enjoy competitive weekly pay and launch your career in a supportive environment. Perfect for recent graduates or career changers seeking stability and growth.
At Apex Solutions Group, we value teamwork and offer clear advancement pathways. Our modern downtown office features flexible schedules, health benefits, and performance bonuses. Apply today to start earning weekly while developing valuable skills in customer relations and problem-solving.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve service issues efficiently
- Document interactions using our CRM system
- Collaborate with team to improve service quality
- Participate in ongoing training programs
- Meet daily performance metrics
- Maintain positive customer relationships
Qualifications
- High school diploma or equivalent required
- Excellent communication and listening skills
- Basic computer proficiency
- Strong problem-solving abilities
- Positive attitude and willingness to learn
- Ability to work in fast-paced environment
- Reliable transportation to downtown Charlotte
- No experience necessary - training provided