Job Description
Are you looking for a rewarding career in a remote environment?
Boston Digital Solutions is currently urgently hiring Entry Level Customer Support Specialists based in Boston, MA. We offer a competitive hourly wage with weekly pay, flexible scheduling, and comprehensive training for those with no prior experience.
Join our dynamic team and take the first step toward a stable, long-term career without the commute. We value hard work, dedication, and a positive attitude.
Responsibilities
- Answer incoming customer inquiries via email, chat, and phone in a professional and timely manner.
- Assist clients in resolving product or service issues efficiently.
- Update customer records and maintain accurate databases.
- Collaborate with team members to improve service quality and customer satisfaction.
- Perform basic data entry tasks and administrative support.
- Follow company protocols and safety guidelines strictly.
Qualifications
- Must be located in Boston, MA (or willing to work remote for a Boston-based company).
- High school diploma or GED equivalent required.
- Basic computer literacy and typing skills.
- Strong communication skills, both verbal and written.
- Reliable high-speed internet connection.
- Ability to work independently and manage time effectively.
- No prior experience is necessary; on-the-job training provided.