Job Description
We are hiring immediately for Entry-Level Customer Support Specialists in Portland, OR!
Are you looking to kickstart your career in the tech industry without prior experience? Portland Tech Connect is looking for driven individuals ready to learn and grow. We provide comprehensive on-the-job training and a supportive environment to help you succeed.
Why Join Us?
- Urgent Hiring: Positions available starting immediately.
- No Experience Required: We train you from the ground up.
- Competitive Pay: $50,000 - $60,000 annually + Benefits.
- Professional Growth: Clear pathways to senior roles.
If you have a positive attitude and a willingness to learn, apply today!
Responsibilities
- Respond to customer inquiries via phone, email, and live chat in a professional and timely manner.
- Assist customers with troubleshooting basic technical issues and account questions.
- Document all interactions accurately in the CRM system.
- Collaborate with the team to resolve complex customer issues.
- Maintain a high level of customer satisfaction through empathetic communication.
Qualifications
- High School Diploma or GED equivalent.
- Basic computer literacy and typing skills (30+ WPM).
- Strong verbal and written communication skills.
- Ability to work in a fast-paced, dynamic environment.
- Reliable internet connection and home office setup.