Job Description
Are you looking to kickstart your career in the UK without prior experience? Apex Support Solutions Ltd is seeking a motivated Entry-Level Customer Support Representative to join our thriving team in London.
We pride ourselves on providing top-tier service and are looking for friendly, reliable individuals who are eager to learn. This is a fantastic opportunity for recent graduates or career changers looking to break into the support industry.
Why Join Us?
- Comprehensive training provided.
- Supportive and inclusive work culture.
- Career progression opportunities.
Responsibilities
- Handle incoming customer inquiries via phone, email, and live chat.
- Resolve customer issues with patience and professionalism.
- Process customer orders and maintain accurate records.
- Collaborate with the team to improve service standards.
- Assist in maintaining the company’s CRM database.
Qualifications
- No prior experience required; full training will be given.
- Excellent written and verbal communication skills.
- Strong problem-solving abilities.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
- Reliable internet connection and computer access.
- Ability to work flexible hours, including weekends.