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Customer Service 🏢 Full Time ⭐️ Verified

Entry-Level Customer Success Specialist - Training Provided

GrowthEdge Solutions
Indianapolis
Estimated Salary
USD 40.000 – USD 50.000
Live Update
26 September 2026
Deadline
26 Sep 2027

Job Description

Launch your career in tech with our comprehensive training program! At GrowthEdge Solutions, we're seeking motivated individuals in Indianapolis to join our Customer Success team. No prior experience required – we provide paid hands-on training in CRM software, client communication, and problem-solving methodologies. This is your opportunity to build foundational skills while working with Fortune 500 clients in a collaborative, growth-oriented environment. Our 90-day onboarding program includes mentorship from industry experts and certifications in Salesforce and HubSpot. Enjoy competitive benefits, flexible work options, and clear advancement pathways to leadership roles.

Responsibilities

  • Master company products and services through structured training modules
  • Build and maintain strong client relationships via phone, email, and chat
  • Document client interactions and feedback in CRM systems
  • Collaborate with technical teams to resolve client issues
  • Track performance metrics and identify improvement opportunities
  • Participate in weekly skill-building workshops
  • Support cross-functional projects during training phase

Qualifications

  • High school diploma or equivalent (college graduates welcome)
  • Exceptional written and verbal communication skills
  • Strong problem-solving abilities and attention to detail
  • Proficient with basic computer applications
  • Willingness to learn new technologies quickly
  • Positive attitude and team-oriented mindset
  • Reliable transportation to downtown office
  • No prior experience necessary – training provided

Required Skills

Customer Service CRM Software Communication Problem-Solving Salesforce HubSpot Client Relationship Management

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