Job Description
Welcome to Horizon Talent Solutions, a leading provider of remote career opportunities in the United States. We are currently seeking motivated individuals for our Paid Training Program designed to launch your career in Customer Success and Sales.
Whether you are looking for your first job, a career change, or a flexible remote position, this is your chance to join a team that values growth and rewards performance. We offer weekly pay and comprehensive training for candidates with no prior experience.
Why Join Us?
- Paid Training: Learn the ropes from industry experts with no cost to you.
- Weekly Pay: Get paid every Friday to support your financial goals.
- Remote Work: Work from the comfort of your home in Fort Worth or anywhere in the US.
- Career Growth: Clear pathways to management and advancement.
Role Overview
As an Entry-Level Customer Success Specialist, you will serve as the face of our brand. You will interact with clients to resolve inquiries, provide product education, and ensure a high level of customer satisfaction. Our team is dedicated to helping new hires succeed through structured mentorship.
Responsibilities
- Conduct client outreach via phone and email to resolve inquiries and provide solutions.
- Guide new clients through our training modules to ensure product understanding.
- Document customer interactions accurately in the CRM system.
- Collaborate with the sales team to identify upsell and cross-sell opportunities.
- Maintain a high level of professionalism and adherence to company values.
- Attend daily team huddles and training sessions to improve performance metrics.
Qualifications
- High school diploma or equivalent required (Bachelor's degree a plus).
- Must be 18 years of age or older.
- Basic computer proficiency and familiarity with Microsoft Office Suite.
- Reliable high-speed internet connection and a quiet home workspace.
- Strong communication skills and a willingness to learn.
- No prior experience in customer service or sales is required; we provide the training.