Job Description
Launch your career with GrowthPath Partners! We're seeking motivated Entry-Level Customer Success Associates in New York City. No prior experience required – we provide comprehensive paid training to transform you into a customer service expert. Join our dynamic team in the heart of Manhattan and build a foundation for long-term growth in the tech industry.
Why Join Us?
• Industry-leading onboarding program with mentorship
• Competitive benefits package (health/dental/vision)
• Career advancement opportunities within 12 months
• Collaborative work environment in Times Square
Responsibilities
- Master our product suite through structured training modules
- Support clients via phone, email, and chat channels
- Document interactions in CRM systems with precision
- Collaborate with senior team members on complex cases
- Identify upsell opportunities based on client needs
- Participate in weekly performance reviews and feedback sessions
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication skills in English
- Proficient with basic computer applications
- Ability to work flexible hours including weekends
- Passion for helping others and learning new technologies
- Valid work authorization in the United States
- No prior experience required – enthusiasm valued over credentials