Job Description
Transform your career with zero experience required! Urban Growth Careers is seeking motivated Entry-Level Customer Specialists in Columbus, Ohio. Join our team and enjoy weekly paychecks, comprehensive paid training, and a clear path to growth. No degree or experience needed – just your drive to succeed!
What We Offer:
- Weekly pay with direct deposit
- 4-week paid training program ($18/hr during training)
- Health, dental, and vision insurance (after 90 days)
- 401(k) with company match
- Tuition reimbursement for career advancement
Responsibilities
- Delocate customer inquiries via phone, email, and chat
- Resolve billing and account issues efficiently
- Document interactions using CRM software
- Collaborate with support teams for complex cases
- Meet performance metrics for resolution time
- Participate in monthly skill-building workshops
- Maintain 95% customer satisfaction rating
Qualifications
- No prior experience required
- High school diploma or equivalent (GED)
- Strong verbal/written communication skills
- Basic computer proficiency (Microsoft Office)
- Ability to adapt to fast-paced environments
- Positive problem-solving mindset
- Reliable transportation to downtown office