Job Description
Join our dynamic team and start your career tomorrow! Urban Staffing Solutions is urgently hiring motivated Entry Level Customer Specialists in Richmond, VA. Enjoy weekly pay, comprehensive training, and a supportive environment. No experience needed – we're looking for enthusiastic individuals ready to grow with us.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and update customer information in CRM systems
- Resolve customer issues with empathy and efficiency
- Collaborate with team members to improve service quality
- Document interactions accurately in company databases
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent
- Strong written and verbal communication skills
- Basic computer proficiency with MS Office
- Ability to multitask in fast-paced environments
- Positive attitude and customer-focused mindset
- Reliable transportation to our Richmond office