Job Description
Join our dynamic team in London as an Entry-Level Customer Specialist! We're seeking motivated individuals to deliver exceptional customer experiences while enjoying the flexibility of weekly pay. Perfect for recent graduates or career changers looking to build professional skills in a supportive environment.
Responsibilities
- Handle customer inquiries via phone, email, and live chat
- Process transactions and resolve service issues efficiently
- Maintain accurate customer records in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Meet performance metrics for call resolution and customer satisfaction
- Participate in ongoing training to enhance product knowledge
Qualifications
- No prior experience required – full training provided
- Excellent communication skills and professional phone manner
- Ability to work 20-25 hours weekly with flexible scheduling
- Proficient in basic computer applications
- Strong problem-solving abilities and attention to detail
- Positive attitude and willingness to learn new processes