Job Description
Join Texas Growth Partners and kickstart your career with our entry-level customer specialist role! We're seeking motivated individuals in Dallas to join our dynamic team with the unique benefit of weekly pay. Enjoy competitive compensation, comprehensive training, and a supportive environment where your growth is our priority. Perfect for recent graduates or career changers looking to build foundational skills in customer service and sales operations. Apply today and start earning weekly!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Process orders, returns, and service requests accurately within SLAs
- Update and maintain customer records in CRM systems
- Collaborate with sales team to identify upsell opportunities
- Participate in daily team meetings and training sessions
- Meet weekly performance metrics for resolution and satisfaction
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (college degree preferred)
- 0-2 years of customer service or support experience
- Strong written and verbal communication skills
- Proficiency with Microsoft Office and CRM software
- Ability to work flexible shifts including weekends
- Detail-oriented with problem-solving aptitude
- Valid Texas driver's license (if field visits required)
- Pass background check and drug screen