Job Description
Join Metro Growth Partners as an Entry-Level Customer Specialist – where your career journey starts today! We're seeking motivated individuals in Boston with no prior experience because we provide comprehensive paid training. Enjoy the flexibility of daily pay while building valuable skills in customer engagement and sales support. Our supportive team environment ensures you’ll grow professionally with hands-on mentorship and clear career advancement paths. Perfect for recent graduates or career changers looking to launch in a dynamic industry.
Responsibilities
- Deliver exceptional customer service through phone, email, and chat support
- Process transactions and maintain accurate client records
- Identify upsell opportunities based on client needs
- Collaborate with team members to resolve client inquiries
- Participate in daily training sessions to master product knowledge
- Meet daily performance metrics with coaching support
- Contribute to team success through collaborative problem-solving
Qualifications
- No prior experience required – we train you!
- High school diploma or equivalent
- Strong communication and active listening skills
- Basic computer proficiency with ability to learn new software
- Positive attitude with willingness to learn and adapt
- Reliable transportation to downtown Boston office
- Ability to work flexible hours including weekends
- Passion for helping others and delivering great service