Job Description
Launch your career with paid training at GrowthHorizon Careers! We're seeking motivated individuals for our entry-level customer specialist role in Columbus, Ohio. No experience required – we provide comprehensive training and flexible scheduling to accommodate students and professionals alike. Join our dynamic team where growth opportunities are endless, and enjoy competitive compensation with performance bonuses.
What We Offer:
- 4-week paid training program ($15/hour during training)
- Flexible part-time shifts (20-30 hours/week)
- Clear career advancement path
- Health benefits for full-time transition
- Modern downtown office with free parking
Responsibilities
- Delocate exceptional customer service via phone, email, and chat
- Process transactions and maintain accurate records
- Resolve customer inquiries using knowledge base resources
- Collaborate with team to improve service processes
- Meet performance metrics for response time and resolution
- Participate in weekly training sessions
- Contribute to team meetings with actionable insights
Qualifications
- High school diploma or equivalent
- Strong communication and problem-solving skills
- Basic computer proficiency (MS Office)
- Ability to work independently and in teams
- Reliable transportation to downtown Columbus
- Positive attitude and willingness to learn
- Availability for evening/weekend shifts