Job Description
Launch your career with Urban Growth Partners! We're seeking passionate individuals for our entry-level Customer Specialist role in New York. No prior experience required – we provide comprehensive training and mentorship to help you succeed. Join our dynamic team and grow while making a real impact in our clients' lives. Enjoy competitive benefits, career advancement opportunities, and a supportive work environment in the heart of NYC.
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Process transactions and maintain accurate client records
- Collaborate with team members to resolve client inquiries efficiently
- Participate in ongoing training programs to develop product knowledge
- Support marketing initiatives through data entry and campaign coordination
- Contribute to daily operational goals and team targets
- Adhere to company policies and regulatory compliance standards
Qualifications
- High school diploma or equivalent (currently enrolled in college acceptable)
- Strong communication and interpersonal skills
- Ability to work in a fast-paced, team-oriented environment
- Eagerness to learn and adapt to new systems and processes
- Basic computer literacy and proficiency with Microsoft Office Suite
- Positive attitude with problem-solving mindset
- Reliability and punctuality in attendance