Job Description
Start your career with Growth Horizons Inc. – Atlanta's leading customer service innovator! We're seeking passionate individuals for our entry-level Customer Specialist roles, no experience required. Join our dynamic team and receive paid training while building valuable skills for long-term growth.
Enjoy competitive benefits, flexible scheduling options, and clear advancement pathways. Our supportive environment welcomes career-changers, recent graduates, and anyone ready to excel in a fast-paced setting.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries using our proprietary knowledge base system
- Document interactions accurately in CRM platforms
- Collaborate with senior team members on complex cases
- Meet performance metrics for response time and satisfaction
- Participate in weekly skill-building workshops
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (required)
- Strong verbal/written communication skills
- Basic computer proficiency (Microsoft Office suite)
- Ability to adapt to new technologies quickly
- Positive attitude and problem-solving mindset
- Reliable internet connection for remote work components
- Commitment to 40-hour work schedule