Job Description
Join our dynamic team in Nashville's thriving business district as an Entry-Level Customer Specialist! We're urgently seeking motivated individuals with no prior experience who are eager to launch their careers in customer service and sales support. Our comprehensive training program will equip you with industry-leading skills in client communication, problem-solving, and digital tools. Enjoy a modern collaborative workspace with competitive benefits, including health insurance and growth opportunities. If you're passionate about helping others and ready to build a professional foundation, this is your moment to shine!
Responsibilities
- Deliver exceptional customer support via phone, email, and live chat
- Process orders and maintain accurate client records in CRM systems
- Collaborate with sales teams to support client acquisition initiatives
- Resolve inquiries efficiently while maintaining service SLAs
- Participate in ongoing product and process training sessions
- Contribute to team performance metrics and continuous improvement
Qualifications
- High school diploma or equivalent required
- No prior experience necessary – we provide full training!
- Strong verbal communication and active listening skills
- Proficient with basic computer applications (email, browsers)
- Ability to multitask in a fast-paced environment
- Positive attitude and willingness to learn new technologies
- Must pass background check and drug screening