Job Description
Launch your career with Growth Horizons Inc. – a leader in innovative customer solutions! We're seeking passionate Entry Level Customer Specialists to join our dynamic Charlotte team. No prior experience? No problem! We provide comprehensive training and mentorship to help you succeed in a supportive environment. If you're motivated, eager to learn, and ready to grow professionally, this is your opportunity to start a rewarding career path.
What We Offer:
- Competitive hourly pay + performance bonuses
- Comprehensive paid training program
- Career advancement opportunities
- Health benefits (after 90 days)
- Modern downtown Charlotte workspace
Responsibilities
- Deliver exceptional customer service via phone, email, and chat
- Resolve inquiries and troubleshoot issues efficiently
- Document interactions in CRM systems with precision
- Collaborate with team members to improve processes
- Meet daily performance and quality standards
- Participate in ongoing training sessions
- Support marketing campaigns as needed
Qualifications
- High school diploma or equivalent (required)
- Strong communication and interpersonal skills
- Basic computer proficiency (Microsoft Office, browsers)
- Ability to multitask in a fast-paced environment
- Positive attitude and willingness to learn
- Reliable transportation to our Charlotte office
- Customer service mindset (experience not required)
- Attention to detail and problem-solving aptitude