Job Description
Join our dynamic team as an Entry-Level Customer Specialist in Oakland! We're seeking motivated individuals with no prior experience to deliver exceptional service to our diverse community. This immediate-hire position offers full-time hours, competitive pay, and comprehensive training. If you're a people person eager to grow professionally while making a tangible impact, apply today and start your career journey tomorrow!
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions accurately while maintaining company standards
- Collaborate with team members to resolve customer concerns efficiently
- Support daily operations including inventory management and facility upkeep
- Document interactions and maintain organized digital records
- Adhere to all safety protocols and company policies
- Participate in ongoing training to enhance service skills
Qualifications
- No prior experience required – we provide comprehensive training
- High school diploma or equivalent (GED accepted)
- Strong verbal communication skills in English
- Basic computer literacy and comfort with learning new software
- Reliable transportation to our downtown Oakland location
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and willingness to work in a fast-paced environment
- Availability to work flexible shifts including weekends