Job Description
Launch your career with no experience required! Growth Path Solutions offers paid training for motivated individuals in San Antonio, TX. Join our team as a Customer Service Representative and gain valuable skills while earning competitive pay. Our comprehensive training program covers communication techniques, problem-solving strategies, and industry-specific knowledge. Enjoy flexible part-time schedules with opportunities for advancement. We invest in our employees' growth and provide a supportive environment to thrive. Perfect for students, career changers, or anyone seeking a fresh start in customer service.
Responsibilities
- Provide exceptional customer support via phone, email, and chat
- Resolve customer inquiries and complaints using company protocols
- Document interactions and maintain accurate records in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Actively participate in paid training sessions to develop expertise
- Identify process improvements and provide feedback to leadership
- Meet performance metrics while maintaining high customer satisfaction
Qualifications
- No prior experience required – paid training provided
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Positive attitude and customer-first mindset
- Ability to work flexible shifts including evenings/weekends
- Reliable transportation to our San Antonio training facility
- Pass background check and drug screening